At Swara Sourav, we are committed to protecting the privacy and personal information of our website visitors and students. This privacy policy outlines how we collect, use, and safeguard the information you provide to us. By using our website, you consent to the practices described in this policy.
1. Information We Collect:
1.1 Personal Information:
When you sign up for our musical training programs or use our website, we may collect personal information from you, including but not limited to your name, email address, phone number, and billing information. We collect this information to provide you with our services, process payments, and communicate with you effectively.
2. How We Use Your Information:
2.1 Service Delivery:
We use the personal information you provide to deliver our musical training services, process payments, and facilitate communication between students and teachers, and also for certification purposes.
2.2 Communication:
We may use your contact information to send you important updates, announcements, and notifications regarding our services. We may also send you promotional materials or information about special offers, events, or new courses if you have opted in to receive such communications.
2.3 Website Improvement:
We analyze non-personal information to understand how users interact with our website, identify areas for improvement, and enhance the user experience.
2.4 Legal Compliance:
We may use and disclose your information as required by applicable laws, regulations, or legal proceedings, such as responding to lawful requests or protecting our rights and the rights of others.
3. Information Security:
We take reasonable measures to protect the confidentiality, integrity, and security of the information we collect. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.
5. Third-Party Disclosure:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
6. Children’s Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.
7. Your Choices and Rights:
You have the right to review, update, or delete the personal information we hold about you. You can also choose to unsubscribe from our promotional emails by following the instructions provided in the email. However, please note that even if you opt out of promotional communications, we may still send you non-promotional messages regarding your account or our services.
8. Changes to the Privacy Policy:
We reserve the right to modify or update this privacy policy from time to time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
9. Contact Us:
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us at [insert contact details].
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Protecting your privacy is of utmost importance to us. We are committed to maintaining the security and confidentiality of your personal information while providing you with the best musical training experience.